Back to home

Privacy Policy

Lexio mobile app — data collected, GDPR rights, storage, and security.

Last updated: June 2026

01. Publisher

LEXIO RENT, a French simplified joint-stock company (SAS) with share capital of €100, registered office at 36 rue Scheffer, 75016 Paris, France, registered under number 101 951 754 (RCS Paris), represented by Shane Lu acting with the necessary powers as President.

Contact
contact@lexio.rent
Publication director
Shane Lu, President

02. Purpose of the app

The Lexio mobile app allows vehicle rental professionals to manage their day-to-day operations: vehicle check-in and check-out, schedule tracking, photographic condition reports, and reminder notifications.

The app is intended for professional use (B2B). It requires an active Lexio account.

This policy covers only the mobile app. The lexio.rent website and the app.lexio.rent management application are covered by a separate policy, available at https://lexio.rent/en/privacy-policy. Data processed through both channels — condition-report photographs, in particular — falls under both documents, which must then be read together.

03. Data collected by the mobile app

Data collected by the mobile app, its purpose, and its legal basis
DataPurposeLegal basis
Name, first name, emailUser authentication and identificationPerformance of the contract
Organization nameDisplaying professional contextPerformance of the contract
Vehicle photosCarrying out condition reports (check-in / check-out)Performance of the contract
Driver's license photosVerifying driver identityLegitimate interest
Push notification tokenSending reminders for vehicle departures and returnsConsent
Technical crash dataFixing bugs and improving app stabilityLegitimate interest

04. Data NOT collected

The Lexio mobile app does not collect:

  • Your geolocation
  • Your contacts or address book
  • Your advertising identifier (no advertising)
  • Your browsing data
  • Any data in the background when the app is closed

05. Permissions requested

Permissions requested by the app and their use
PermissionUse
CameraTaking photos for condition reports and documents
Photo librarySelecting existing photos for documents
Push notificationsVehicle departure and return reminders (can be disabled)

Each permission is requested at the time of its first use. You may revoke them at any time in your phone's settings.

06. Storage and security

  • Servers: AWS, Paris region, France — European Union
  • Communications: encrypted via HTTPS/TLS
  • Authentication: tokens stored in the phone's Secure Store (hardware-level encryption, non-exportable)
  • Photos: stored on AWS S3 with restricted access and encryption at rest

07. Technical subprocessors

Technical subprocessors, their use, and their location
SubprocessorUseLocation
Amazon Web Services (AWS)Server hosting and photo storageParis, France (EU)
SentryCrash monitoring (anonymized technical data)United States (standard contractual clauses)
Expo (EAS)Distribution of app updatesUnited States (standard contractual clauses)

No personal data is sold or shared for advertising purposes.

08. Retention period

Retention period by data type
DataDuration
Account dataAs long as the Lexio account is active
Condition report photosDuration of the rental agreement + 2 years
Crash data (Sentry)90 days
Push notification tokenUntil revocation or uninstallation

09. Your rights (GDPR)

In accordance with the General Data Protection Regulation (EU 2016/679), you have the following rights:

  • Access: obtain a copy of your personal data
  • Rectification: correct your inaccurate data
  • Erasure: request the deletion of your data
  • Portability: receive your data in a structured format
  • Objection: object to the processing of your data
  • Restriction: restrict the processing of your data

To exercise your rights: contact@lexio.rent — Response time: 30 days maximum.

You may also lodge a complaint with the CNIL (www.cnil.fr).

10. Children

The Lexio app is intended for professional use (B2B) by adult users. It is not directed at children under 16 and does not knowingly collect any personal data from minors.

If you become aware that a minor has provided personal data via the app, please contact us at contact@lexio.rent so that we can delete it.

11. Changes

This policy may be updated. In the event of a substantial change, a notification will be displayed within the app. The date of the last update is shown at the top of this page.

12. Contact

For any question relating to the protection of your data:

Legal name
LEXIO RENT
Email
contact@lexio.rent
Address
36 rue Scheffer, 75016 Paris
A question about this document?
Our team replies within 24 hours.
Contact us